Please read the following terms and conditions (the "Terms"). By using this website (the "Site") you are agreeing to the Terms which appear below.
This Site is operated by Seymours Limited (trading as Seymour Hotels of Jersey), which has its registered office at 1, Wharf Street, St Helier, Jersey, Channel Islands JE4 0ZX.
All material on this Site is protected by copyright, and the Site's design, text and graphics (including photographs) and their selection and arrangement belong to Seymours Ltd. Any use of any of this material or any reproduction of the Site's content is strictly prohibited except where expressly permitted under these Terms.
Permission is hereby given to copy electronically, store and/or print individual pages from the Site (but not to photocopy them) only for the purpose of making use of the services described in the Site. You acknowledge that "Seymour Hotels of Jersey" is a trademark and that you may not use it.
Online Reservations / Occupancy
If you use the Seymour Hotels reservation facility included in this Site which is facilitated by Sabre, the terms and conditions regarding availability, prices and cancellation apply to each room rate quoted. You should read carefully the booking conditions before completing your reservation. Any special needs must be notified in advance. All reservations are subject to availability. Our online reservation system is facilitated by our CRS partner, Sabre.
COVID-19 Booking Policy
The advice and guidance in response to the on-going coronavirus pandemic are regularly changing. Seymour Hotels is closely following all updates and it is important that our guests do the same. It is the guest’s responsibility to be aware of the advice, guidance and laws in Jersey – as well as those in place in their own locality – and act accordingly.
Our COVID-19 Refund Policy applies to all new bookings (as of 21/01/21) made for the calendar year 2021 in the event of:
- Restrictions on travel due to COVID-19 outbreak dictated by your local government for your stay dates.
- You or any member of the party are unable to travel due to sickness and/or isolation due to COVID-19.
- The Jersey Government requires your local area to isolate for more than 3 days upon arrival or implements a lockdown.
- Transfer your holiday value to new dates in 2021/22 with no amendment fee. You may be subject to any rate changes for a particular date. Email our reservations team for assistance.
- Request your booking to be moved onto a credit note valid for 12 months from your original due date of arrival.
- Cancel your booking and receive a full refund by emailing our reservations team. We aim to process refunds within 7 working days of your arrival date.
Terms and Conditions:
- We will require a link or screenshot of restriction to travel by your local authority by email.
- We will require proof of COVID-19 or isolation by email.
- Once a booking has been cancelled it will no longer be possible to be reinstated. Any new booking will be at the current prevailing rate.
- The COVID-19 Booking Policy is not valid for flight cancellations or date changes that are not as a direct result of the above.
- The COVID-19 Booking Policy is available until further notice and reserve the right to make any changes with immediate effect.
If you are a travel agency without a partnership agreement with us, there are instances when we will pay a commission on a booking. Please note that any commission not claimed within a year of clients check-out date will be invalid and that if commissions are not to be paid in to British Isles GBP Bank Account the payee is liable for all bank charges incurred.
All travel arrangements made online are with a third party, CI Travel Group, and are entirely their responsibility.
Maximum number of guests per room
Twin and double bedded rooms accommodate a maximum of 2 guests (2 adults or children occupying a bed and excluding infants in a cot). Twin and double rooms with an extra bed accommodate a maximum of 3 guests (2 adults and 1 child (aged under 12) occupying a bed and excluding infants in a cot). Family rooms accommodate a maximum of 4 guests (2 adults and 2 children occupying beds and excluding infants in a cot).
Bookings for more than the maximum number of guests in any room type will not be accepted. We also reserve the right to adjust the room type to reflect the number of guests booked.
You may only use the Site for lawful purposes. You must not illegally transmit, distribute or store any material from the Site or violate any applicable regulations in respect to the Site.
Advertisements & Sponsorship
The Site may include information which is provided by third parties, who remain solely responsible for such information. Seymours Limited assumes no responsibility for ensuring that such material provided by third parties is accurate, or that it complies with applicable laws and regulations, and makes no representation that it does so.
Promotions & Offers
Seymours Limited may make available on the Site information regarding specific services, offers or promotions which it is conducting. Any such service, offer or promotion is subject to the specific terms, conditions and restrictions listed in connection with it. Any offer or promotion is void where prohibited by law. All special services, offers and promotions are offered subject to availability.
Changes to Terms
Disclaimer of Warranty & Liability
Seymours Limited makes no express or implied warranty or representation as to the accuracy, completeness or fitness for any particular purpose of the Site or any part of it. Furthermore, Seymours Limited makes no warranty that the Site and/or its content are free from viruses or any other defect which has contaminating or destructive properties. Seymours Limited will not be liable for any damages (including without limitation loss of profits) arising in contract, tort or otherwise from your use or inability to use the Site and/or any part of its content.
We will only be liable for any loss or damage which you suffer from your use of the Site which is the direct consequence of our breach of these Terms or from our wilful negligence, and where such loss or damage was foreseeable. Except as expressly stated above, nothing in these Terms will reduce your statutory rights in respect to the manner in which Seymours Limited performs.
Choice of Law & Jurisdiction
These Terms shall be governed by, and construed in accordance with, Jersey law. We both agree, for the benefit of Seymours Limited, that the Courts of Jersey shall have exclusive jurisdiction to determine any dispute which may arise out of or in connection with or under any agreement between you and Seymours Limited; provided however, that this clause determines jurisdiction for the benefit of Seymours Limited only, and Seymours Limited reserves the right to bring proceedings against you in the courts of any other country where jurisdiction may be established.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Headings in these terms are for convenience only and have no legal meaning or effect. These Terms cannot be varied except in writing by a director of Seymours Limited. No employee or agent of Seymours Limited has the authority orally to vary any of these Terms, and a purported variation by any such employee or agent shall be null and void.
Offers Terms and Conditions
We have a number of offers and rates available across our Hotels with varying levels of flexibility with specific conditions applied. For more information of these terms please visit the following pages or speak to one of our Central Reservations Team on 0845 800 5555.