Seymour Pounds Terms & Conditions

Gift Cards

• Seymour Pounds Gift Cards can be purchased at any of our hotels’ reception areas or at the Merton Leisure Club & Aquadome
• Minimum purchase price for a Seymour Pounds Gift card is £25
• Gift Cards are valid for one year and strictly no extensions are available
• Gift cards are only redeemable in the venues across the Seymour Group and can be used against food & beverage, accommodation and all leisure facilities 
• Gift Cards are non-refundable and cannot be exchanged for cash in part or full and are valid for single or multiple purchases across the Seymour Group
• Seymour Hotels Ltd are not responsible if a Gift Cards is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances
• Not applicable for online purchases
• The management retains the right to reject any card that has been tampered with or found in any way unacceptable

Seymour Pounds (Platinum cards)

• Seymour Pounds Platinum Cards can be purchased by hotel residents only at any of our hotels’ reception areas
• The cards can only be used whilst resident in one of our properties 
• Minimum purchase price for a Seymour Pounds Platinum card is £25
• A discount of 15% will be attributed to all food and beverage purchases across the Seymour Group venues with the exception of The Porter's Store
• Seymour Pounds Platinum Cards are valid for one year and strictly no extensions are available
• Seymour Pounds Platinum cards are only redeemable in the venues across the Seymour Group with the exception of The Porter's Store
• Seymour Pounds Platinum Cards are non-refundable and cannot be exchanged for cash in part or full and are valid for single or multiple purchases across the Seymour Group
• Seymour Hotels Ltd are not responsible if a cards is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances
• Not applicable in The Porter's Store, for online purchases and cannot be used in conjunction with any other discounts or special offers
• Seymour Pounds Platinum cards cannot be used against the cost of accommodation
• The management retains the right to reject any card that has been tampered with or found in any way unacceptable