The Merton's most memorable moments from 2019
January and February are strange months at the Merton Hotel.
The hotel doors are closed, and the familiar sound of guests enjoying themselves is replaced by the banging and clanging of tradesman working on our annual winter spruce-up.
2019 was such a busy and fun-filled year that we hardly had a chance to stop and reflect. So we thought we'd take this opportunity, during our 'quiet time', to look back at what happened in 2019 and how it might make a difference for your stay with us in 2020.
Merton named in Top 5 best family hotels in UK
2019 started with epic news!
In February the kind folks from TripAdvisor named us the fifth best family hotel in the whole of the UK. The award was particularly satisfying because these were the People's Choice Awards, based on genuine customer feedback.
As you can imagine, our General Manager at the time, Michael McInerney, was rather excited to receive the award:
“The team here are delighted. To receive such high recognition from the world’s largest travel website is testament to the hard work we all put in throughout the year.
“We strive to make every one of our guests’ stays memorable. The fantastic feedback we receive on TripAdvisor, plus awards like this one, are a constant source of motivation for the me and team. According to TripAdvisor, 88% of our guests rate their experience ‘very good’ to ‘excellent’. That’s a fantastic number, but until that figure reaches 100% we’ve still got work to do!”
Farewell Michael, hello Luis
Former General Manager and all round Merton legend - Michael McInerney
In March we said the hardest goodbye the hotel's ever had to say. After 21 amazing years, Michael McInerney, our much-loved General Manager, hung up his waistcoat for the final time and took a well-deserved leap into retirement.
Waiting in the wings to step into Michael's shoes was another loyal Seymour Hotel team member, and former manager of the Pomme d'Or, Luis Oliveira.
Since taking over the reins, Luis has adapted to the family fun style of our hotel with ease. The high standards Michael expected during his reign as General Manager have been upheld by Luis.
In other words, he's doing you proud Michael.
The Belvedere gets a new look
After a few very late nights, the extensive renovations to our main restaurant were completed in the nick of time for the 2019 season.
The Belvedere was given a fresh lick of paint with a modern colour palette. New tables and chairs. New light fittings. New paintings and soft furnishings. No expense was spared, and the restaurant looks amazing!
For 2020 we're adding the finishing touches with even more updates to The Belvedere including brand new carvery and serving units.
Guests visiting in this year can enjoy buffet breakfasts and dinners in The Belvedere, and we're currently running some superb dining deals on 2020 stays. Check them out on our offers page.
New acts for 2019 and beyond
Georgi Mottram wowed The Star Room audience in 2019 with her outstanding vocal performances
The evening entertainment at The Merton is what sets us apart from Jersey's other resorts. We work long and hard to put together an entertainment calendar that all our guests can enjoy.
In 2019 we welcomed a host of new acts to the Star Room stage. Some of the stand out performances came from these acts:
Cool Britannia - The best of British music, celebrated in an energetic song and dance show.
Georgi Mottram - Local soprano singing sensation does her thing.
Wish Upon a Star - Disney classics done right.
Cordelectra - Award winning electric string trio.
A Vision of Mercury - Joseph Lee Jackson performs Queen classics as Freddie Mercury.
We're already confirming acts for 2020, and you can see what's happening during your stay by using our entertainment calendar here.
The Spa Suites open
In July we added The Merton Spa Suites to our ever growing list of fantastic facilities. Since then our adult guests have been able to indulge in a spot of holiday pampering. Treatments include a huge range of full body and area-specific massages, as well as a long list of facial treatments.
Our Spa Suites are run by the supremely talented duo of Dawn Carus and Shannon Moss-Langdon. Between them they have more than 40 years' experience as massage therapists, spa directors and trainers
Christmas parties close the year with a bang
We absolutely love a party here at The Merton, and 2019's Christmas parties were some of the best we've ever hosted.
Guests from over 30 local businesses filled the hotel during December for our festive feasts. Once dinner was done, the dance floor came alive and some serious Christmas shapes were thrown until the early hours.
Thanks to everyone who joined us to celebrate Christmas 2019!
Did you know? Our love for parties goes way beyond Christmas. For 2020 we've launched a whole new range of birthday party packages. There's something to suit every birthday boy or girl, no matter their age.
If you were part of the Merton's story in 2019, we just want to say THANK YOU for making it one of our best!
To say thanks and to celebrate our 100th birthday, we've launched some awesome 2020 offers to make your stay even more enjoyable. You can view them all on our offers page - we look forward to seeing you soon!
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